Service & Support



GR Media Solutions prides itself in our ability to do all the servicing of our product portfolio in house. 

Our Service Center Head, Efron Sarmiento, has near unequalled experience in the efficient servicing and repair of a truly diverse array of audio/video product including projection. Serving as a long-standing employee of GR Media Solutions, Efron is key to maintaining this departments vital role in its continued support for all our valuable customers.

If you have a product that requires servicing please email [email protected] , or call  +971 4 4572188



GR Media Solutions stands by our manufacturer partners and dealers at all times. We recognise that to be a true value add distributor we need to not only just supply world class product, but also offer world class support. We are able to care for all our brands as we ensure that our support engineers are expertly trained by the manufacturers themselves. Whether it be getting help with commissioning a system, updating product, trouble shooting an installation, or servicing an item, we are able to do this efficiently with our qualified team headed by Shamdev Pu.

If you require support please email [email protected] , or call +971 4 4572188