Account Manager

Work Location: Cairo, Egypt
Division/Department: Technical Sales Division - SI
Reports to: Director of Engineering & Design

Job Summary:
Write a short paragraph giving a brief description of the overall purpose of the position.

A dynamic and motivated engineer who can promote our high-end AV & automation brands throughout the residential and hospitality sectors, with a strong technical background. The Account Manager will be the point of contact for their dealer database. He/she will be responsible for creating opportunities and building relationships (with current and new partners), and ultimately driving sales through system design & dealer support related activities. Must be able to provide technical & design support for all company key brands & systems, while maintaining sufficient knowledge in technical & system design capabilities while following ups on sales, logistics, designs and collections.

 

Essential Duties & Responsibilities:
List specific tasks and duties required on daily, weekly, monthly basis:

·       Develop business opportunities with existing dealer database

·       Signing on new dealers in the region

·       Work towards achieving set revenue targets

·       Adhere to set profitability targets by brand

·       Present and demonstrate the benefits of working with GR Media to prospective resellers and project stakeholder network, while building extremely strong relationships with them.

·       Quickly respond to dealer/design requests, while exchanging communications to attain information required

·       Enhancing relationships with current dealer network and developing the same with new partners as well.

·       Act as a consultant to clients, understanding their specific needs, and providing tailored solutions.

·       Complete requirement analysis to ascertain the needs of the end user/customer/project.

·       Coordinate with the Design department to meet the needs of the end user, construction constraints, project timeline and budget.

·       Ensure that drawings and technical documentation are correct and delivered on time according to the agreed upon timeline.

·       Be able to explain systems/solutions, with all key USP’s, to GRMS Sales or Dealer teams.

·       Submitting weekly progress reports.

·       Ensure payments, deliverables, logistics and designs all adhere to schedule.

·       Ensure Dealer overall satisfaction with GRMS

 

Education Requirements:
Describe Degree/Diploma/Certifications/Licenses/software/systems  needed to perform the job.

·       Bachelor’s degree; preferred in business, engineering, or technology.

·       Ideally at least 1 year or more of experience in pre-sales/engineering/design within the industry.

·       CEDIA Certifications are preferred but not required.

 

Work Experience Requirements:
Describe years of experience, job knowledge, skills, and abilities required to perform job

  • Knowledge: of AV & automation technology.
  • Attention to detail to ensure smooth value-added technical support as needed, with the ability to analyze problems and solve them.
  • Continuously developing technical prowess to remain relevant in the technology category, pertaining to technical support and system design.
  • Skill in initiating and investigating the scope of a project using structured information gathering methodology to obtain customer information. 
  • Knowledge and skills in assessing site conditions by reviewing architectural plans and/or visiting the site to pre-empt architectural and structural complications. 
  • Skill in establishing budget requirements by setting realistic expectations of deliverables while explaining tangible quality differences to deliver the optimum performance/cost balance for the systems. 
  • A passion for technology.

 

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